Nissan continues to enhance customer experiences in the Kingdom through its Connected Car Services 2.0 (CCS 2.0). Accessible through the MyNissan app, it lets users remotely control selected vehicle functions, view vehicle information and alerts, and access journey-related services.
Designed around customers’ everyday needs, CCS 2.0 extends access beyond the time they spend behind the wheel. From preparing the cabin before departure and checking key information to planning a destination in advance, the service brings together a range of useful features – all easily accessible via the customer’s smartphone.
Adib Takieddine, Managing Director of Nissan Saudi Arabia, said: “At Nissan, we believe innovation should make people’s everyday lives easier. Our vision, ‘Mobility Intelligence for Everyday Life,’ reflects this belief and guides how we develop our vehicles and services around customer needs. For our customers in Saudi Arabia, CCS 2.0 puts that vision into practice, bringing greater convenience and control to the ownership experience. Our long-term commitment is to keep improving that experience and earn our customers’ trust through the value we deliver throughout their journey with Nissan.”
CCS 2.0 offers remote engine start and stop as well as remote HVAC Heating, Ventilation, and Air Conditioning) system activation or pre-setting where supported. This allows drivers to prepare their vehicle before setting off. Customers can also remotely lock and unlock the doors, activate the horn and lights, and use Find My Car to help locate their vehicle in large car parks, such as those at shopping centres, airports and event venues.
Through the MyNissan App, customers can remotely check vehicle status and receive malfunction-indicator notifications, alongside speed, curfew and geographic-boundary alerts. Remote data-wipe capability is also available where applicable. For journey preparation, customers can send a destination from their phone, plan trips, transfer routes between compatible devices and access journey information.
CCS 2.0 also supports multiple users, with individual customer identification and preferences, and selected controls and notifications for authorised users. Voice-enabled controls are available subject to Saudi specification, alongside ongoing service updates and upgrades.
Ahmed Awad, Director of Product Marketing for Nissan Middle East, KSA and CIS: “Customer comfort begins before they get behind the wheel. Being able to prepare the cabin before setting off or check the vehicle’s status from a phone makes a practical difference to everyday life. With CCS 2.0 through the MyNissan app, we give customers convenient ways to prepare for their journeys and stay connected to their vehicles. What matters to us is that customers experience the value of choosing Nissan every day, with services that continue to meet their needs long after they take delivery”.
CCS 2.0 is currently available on the Nissan Patrol in Saudi Arabia. In addition to the 2027 Nissan X-Trail and 2027 Nissan Pathfinder.
As CCS 2.0 expands to additional models, Nissan aims to make these services accessible to more customers in the Kingdom, reflecting its focus on practical technologies and services that meet their needs and expectations
